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Customer service

Hello, would you likeget in touch with FAIL? We are here to help with whatever you need. Any questions just call us at any of theour contacts:

Landline Telephone: 55 (16) 34415934

Whatsapp: 55 (16) 9 96040587


Instagram: @usefalha

If you want to visit us,our studio is open from monday to saturday. Schedule your visit through our email, whatsapp or telephone. 

Join us hereopening hours

Monday to Friday: 09:00 - 17:00
Saturdays: 09:00 - 15:00

privacy and security

All thedata that are reported by you on the FALHA's on-line site , with  being used only for thedelivery process, billing or participation in promotionsrequested by you. The data we requestat the time of your registrationare required for payments and for your order to be delivered to the desired location


We are alwaysseeking to improveand for that,our privacy policy may change at any time.. Whenever these changes occur, we will post them here on our website. Remembering that,By using the services of FALHA's website, you agree and accept the terms of the privacy policyin force on the date.

Payment methods

- Credit/debit cards
- insurance
- Mercado Pago

- Offline payments

- Bank slip
- Direct payment and collection in our showroom

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